frequently asked questions
Do I need a license for this product?
Yes. But you recieve a custom license with any purchase from our store. This license give you the right to use our products in whatever your project is, big or small. As long as you aren't reselling our raw files directly, but using them for their intended purposes. Check out the License Agreement for more deatils.
How do I use the product?
Every asset pack comes with a custom detailed instruction for how to best use each asset pack. If you need a refresher, check out our Tutorial page to learn more.
Why can I only download the pack 3 times?
Because of the nature of digital products, permitting multiple downloads promotes file sharing and ultimately makes it harder for us to keep track of who has downloaded what.
Do you accept returns?
Due to the nature of digital assets, all sales are final. Once a pack has been purchased and downloaded, it cannot be "returned" since it is not a physical item. However, if you are experiencing difficulty with our products, please reach out and we will do our best to help!
What software does the product work with?
Any (almost)! Our assets works in virtually every single video editor out there. Some examples are: Premiere Pro, Davinci Resolve, After Effects, Final Cut, Cap Cut, Avid, Etc. As long as you can change blend modes you're good.
Do I need to install the assets?
No. Not at all! It's all drag and drop files, meaning all you have to do is use our assets like you would any regular video file.
How do I download the files?
Once you make a purchase, you'll be asked to make an account. From your accounts download center you'll be able to access any of your purchases and download links.